Personal Training Session - Meadow Park

Cancellation Policy

Personal Training Booking and Cancellation policy Booking and payment Full payment is due upon booking. Your space is not confirmed until payment is received. All clients will be required to fill in a Release of Liability Waiver and Intake Form before beginning training sessions. Cancellations and changes 48 hours’ notice is required for a cancellation or rescheduling in order to receive credit for the session. Failure to cancel within this time frame or failure to show up for a session will result in the client being charged for the session. Cancellations that happen for events beyond your control within the 48-hour time frame are reviewed on an individual basis and may receive credit for the session, minus a $25 administration fee. No refunds will be issued for any reason, including but not limited to relocation, illness, and unused sessions. If a personal training package is purchased, the expiration policy requires completion of all personal training sessions within 3 months (10 X package) or 6 months (20 X package) from the date of purchase. Sessions are void after this time period. If a package that includes online delivery is purchased, your account cannot be paused for illnesses, injury or vacation. Any personal training sessions that come with your package purchase requires completion of all sessions within 4 months from the date of purchase. Sessions are void after this time period. Strand Training reserves the right to cancel any session for any events beyond our control. Alternate dates will be arranged in these cases, or a full refund will be provided. Tardiness Clients arriving late will receive the remaining scheduled session time, unless other arrangements have been previously made with the trainer. Virtual Programs There are no refunds offered for virtual programs for any reason.

Contact Details

• Meadow Park Sports Centre, British Columbia 99, Whistler, BC, Canada