ONBOARDING - Meadow Park
Service Description
• Initial consult Our initial consult consists of gathering all the relevant information such as learning about your history, movement education, schedule, access to equipment, an exploration of your goals and a discussion of how best to move forward from where you are to where you want to go. • Movement assessment and testing We dive into your specific experience more by assessing gross movement patterns, strengths, weaknesses, imbalances and opportunities for maintenance, growth and improvement. From there, we determine what programming works best for your budget, availability and unique situation. All the data gathered will be brought forward for a fully customized program tailored just for you.
Cancellation Policy
Personal Training Booking and Cancellation policy Booking and payment Full payment is due upon booking. Your space is not confirmed until payment is received. All clients will be required to fill in a Release of Liability Waiver and Intake Form before beginning training sessions. Cancellations and changes 48 hours’ notice is required for a cancellation or rescheduling in order to receive credit for the session. Failure to cancel within this time frame or failure to show up for a session will result in the client being charged for the session. Cancellations that happen for events beyond your control within the 48-hour time frame are reviewed on an individual basis and may receive credit for the session, minus a $25 administration fee. No refunds will be issued for any reason, including but not limited to relocation, illness, and unused sessions. If a personal training package is purchased, the expiration policy requires completion of all personal training sessions within 3 months (10 X package) or 6 months (20 X package) from the date of purchase. Sessions are void after this time period. If a package that includes online delivery is purchased, your account cannot be paused for illnesses, injury or vacation. Any personal training sessions that come with your package purchase requires completion of all sessions within 4 months from the date of purchase. Sessions are void after this time period. Strand Training reserves the right to cancel any session for any events beyond our control. Alternate dates will be arranged in these cases, or a full refund will be provided. Tardiness Clients arriving late will receive the remaining scheduled session time, unless other arrangements have been previously made with the trainer. Virtual Programs There are no refunds offered for virtual programs for any reason.
Contact Details
Meadow Park Sports Centre, British Columbia 99, Whistler, BC, Canada